5 Business Books That Leaders MUST Read
Here are 5 books that every business leader MUST read and understand… 1. Built to Last (Collins) 2. Good to Great (Collins) 3. How the Mighty Fall (Collins) 4. The Leadership Challenge (Kouzes and Posner) 5. Start with Why (Sinek)
Read MoreSherlock Had It Right
“Elementary, my dear Watson,” said Holmes. “All things being equal, the simplest explanation is usually the right one.” I grew up (and still am) an avid Sherlock Holmes fan. As much as I enjoy the mysteries, I never thought the genius detective would give such great insight for business: simplicity! Think about HOW we all…
Read MoreThe Power of Impressions
Ugh. I walked into the nearest “pak and post” store because I needed to Fedex something. We don’t have Fedex Kinko’s in Hooterville. It stunk—they’d been smoking in there and the smell of stale tobacco hung on everything and probably on me by the time I left. It was sloppy. I mean really sloppy. Stacks…
Read MoreEtiquette? What are the Top 10 Blunders?
http://www.openforum.com/idea-hub/topics/lifestyle/article/top-10-etiquette-blunders-steve-strauss?cid=rs-gambd-2011Booming-Outbrain
Read MoreFailure? Never Final!
Check out this Honda produced video (shared with me by Carla Brown)…
Read MoreDon’t Want on This List
How would you like to be on this list–TripAdvisor Dirtiest Hotels? What if @tripadvisor covered your industry? http://www.tripadvisor.com/DirtyHotels-g4
Read MoreA Delta Service Victory. I’m Delayed and Happy
If Delta could clone this guy they’d be the number ONE airline in America. We are delayed so he comes around the podium, tells us he LOVES us because we are HIS CUSTOMERS, promises to do all he can fix things and keep us informed, AND tells us to come and talk with him if…
Read MoreSelling Through Your Clients’ Eyes
Tom Hopkins (by way of Brenda Brainard)… Several years ago, I attended a banquet for top salespeople. Before I gave my talk, the speaker introduced someone in the audience and said, "This man earned twice the national average in sales last year …" The speaker’s manner suggested that it was quite an achievement. But, it…
Read MoreAre We Lazy…or What?
Pretty funny and pretty accurate: http://www.mymodernmet.com/profiles/blogs/infographic-laziness-in-the
Read MoreThe Acid Test of True Leadership
I came across this quote from my hero/mentor: Winston Churchill (no, they don’t have to be alive to learn from them): Before you can inspire with emotion, you must be swamped with it yourself. Before you can move their tears, your own must flow. To convince them, you must yourself believe. Now that cuts to…
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