Archive for October 2009
It’s The Little Things
We’ve survived the 100 Years’ Recession. It’s not over but if you’re still in business then you are likely to be. So what do we do now? PAY ATTENTION TO THE LITTLE THINGS. So what are they? Unnecessary expense? Customer retention? Cash flow? Turning fixed cost into variable (read “staffing”)? It’s time for every business…Read More
Extending Your Customer’s Network
When was the last time you GAVE your customers business instead of asking FOR their business. My guess is that it’s been a long time. Your customers are hurting and anything you can do help them will strengthen the bond you already have. So what do they need? Among other things they need business. So,…Read More
Making a Difference Making Sandwiches
I stopped in the Atlanta airport to get a sandwich at the Wall Street Deli (Concourse A). What I saw and experience there was special. Gloria, a young lady behind the counter, clearly saw it as her mission to make folks feel welcome and make their day a little better. I watched as she welcomed…Read More
Business as Mission
I just returned from a consultation on Business as Mission hosted by Wheaton College. We wrestled with definitions, purpose, values, environmental issues, the proper use of profits, treatment of employees, and a host of other topics. I came away with a profound respect for the diversity in the Body of Christ and the huge journey…Read More
A Great Way to Start the Week
Thanks to Carla Brown for sharing this: John is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, "If I were any better, I would be twins!" He was a…Read More
Why Do They Call it Mark UP When it keeps going DOWN?
I am having a hard time thinking of any business that operates by revealing their cost of goods and the markup they put on it to arrive at a price. I’m sure there are some but I can’t think of them. What do I care how much markup this can of soup has on it?…Read More
Let’s Put Some Fun in What We Do!!!
Check out this YouTube:Read More