That’s the way we’ve always done it.
They told me I had to do this.
I don’t ask questions; I just do what I’m told.
Nobody can do it the way I can do it.
But my client is too picky.
They’ll never go for that.
I just need to touch it.
I don’t know.
Do you recognize these phrases? They are the answers we all hear when we ask why we do something a certain way (or at all). Never be afraid to ask why, to challenge the process, to make improvements. And never accept any of these as legitimate answers.