5 Things Leaders MUST Do

According to leadership experts James Kouzes and Barry Posner, there are 5 things that every leader must do in all times…especially these times.

1. Model the Way: be what you say, walk your talk, demonstrate that you can be trusted

2. Inspire a Shared Vision: give people a sense of direction, of hope, of a better future that they can buy into

3. Challenge the Process: always press the edge, live continuous improvement, refuse to accept the status quo, encourage others to do the same

4. Enable Action: train, let others decide, support their ideas, provide equipment and coaching

5. Encourage the Heart: demonstrate frequent, creative, personalized appreciation and celebration

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