According to leadership experts James Kouzes and Barry Posner, there are 5 things that every leader must do in all times…especially these times.
1. Model the Way: be what you say, walk your talk, demonstrate that you can be trusted
2. Inspire a Shared Vision: give people a sense of direction, of hope, of a better future that they can buy into
3. Challenge the Process: always press the edge, live continuous improvement, refuse to accept the status quo, encourage others to do the same
4. Enable Action: train, let others decide, support their ideas, provide equipment and coaching
5. Encourage the Heart: demonstrate frequent, creative, personalized appreciation and celebration